Remote Technical Assistance


Remote Technical Assistance



Instructions:

1. Have a Bitfocus technician on the phone with you.
2. Click the link to the left using your Browser, then select Run.
3. Provide your technician with your Session ID and Password.




Be sure to close any documents or files you deem confidential before running the Remote Assistance application.

  • January 17, 2012

    HUD Definition of Homeless

    On December 5, 2011, HUD published the final rule on the Definition of Homeless…

    read more...
  • December 19, 2011

    SYSTEM OFFLINE

    HMIS will be offline for approximately one hour on Wednesday, 12/21…

    read more...
  • December 16, 2011

    SYSTEM OFFLINE

    At 5:00 pm on 12/17/2011 the HMIS software will be off line for approximately 2 hours…

    read more...
  • August 8, 2011

    SYSTEM OFFLINE

    MetSYS will be installing tools required for the new CoC Annual Performance Report (APR) to our system this afternoon.

    read more...


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